
FAQ
We answer some questions you might never have thought of.
- 01
The INSPIRE COLLECTION constitutes our most affordable range, offering:
Standard dimensions for showers or tub-showers;
A selection from 7 sets;
Three protective finish options available: matte, satin, or glossy;
Fast delivery times.
To order this collection, please contact one of our listed distributors in the "Find a distributor" section of our website.
- 02
- 03
The SELECT COLLECTION offers full customization. It stands out with:
A variety of available dimensions (up to 120 inches x 72 inches), allowing for use as shower cladding, backsplashes, fireplace surrounds, accent walls, and much more;
A wide range of over 200 images to choose from;
Three protective finish options available: matte, satin, or glossy.
To order this collection, please contact one of our listed distributors in the "Find a distributor" section of our website.
- 04
The ARTISTS COLLECTION is truly unique. It stands out with:
A range of dimensions up to 120 inches x 72 inches, allowing for versatile use such as shower cladding, backsplashes, fireplaces, accent walls, and much more.
A wide selection of artwork signed by Quebec and international artists, with royalties paid to the artists.
Three protective finish options available: matte, satin, or glossy.
To order this collection, please contact one of our listed distributors in the "Find a distributor" section of our website.
- 05
The TAILOR-MADE COLLECTION embodies inspiration and significance.
Immerse yourself in the very essence of design through our comprehensive custom wall design service.
Firstly, when creating your masterpiece, you'll have a consultation with our creative team to gather basic information about your project (room dimensions, decor style, sources of inspiration, textures, colors, etc.).
Next, we'll delve deeper into the process by exploring each individual's interests and passions. This way, our team can create a work that blends various aspects of each person's personality, resulting in a unique and representative piece.
Finally, what sets apart an original creation signed by Muraluxe is its flexibility: it can be integrated at any stage of the project. Our team can design a work that serves as the basis for the entire room design, or it can seamlessly integrate into an existing layout.
For this collection, we invite you to contact us directly by visiting the "Contact us" section of our website.
- 06
You have the option to use your own image; however, certain standards must be adhered to. Therefore, our team will analyze the proposed image based on the desired dimensions.
For us, it is essential to:
Respect copyright laws;
Use an image taken by a professional-grade camera offering maximum sharpness and adequate DPI (dots per inch).
If these two criteria are met, please have your image analyzed by our team by contacting us via the "Contact us" section of our website. You will receive a response within seven business days to determine if your image can be used.
- 07
- 08
Our team will analyze a visual proof of the selected and approved image, except for the INSPIRE COLLECTION.
Therefore, you'll have the opportunity to modify the image if important visual elements are lost.
It's important to note that not all images are subject to modifications, as we need to ensure the quality and proportions of the image.
- 09
The maximum size of a panel is 6 feet by 10 feet. However, the advantage of Muraluxe lies in its ability to create continuous images across multiple panels, thus offering adaptability in size according to the project.
Here are some specifics:
For showers, seams are placed every 6 feet at most.
For backsplashes, seams are left to the customer's choice. For example, it's possible to opt for a seam on a maximum length of 10 feet, but this is only possible when the maximum height is 6 feet or less.
In summary, our team will study your project to match it as closely as possible to your expectations. If you have any questions, feel free to contact us via the "Contact us" section of our website or visit one of our distributors.
- 10
- 11
Recommended maintenance tips:
Use our range of products specially designed for Muraluxe panels.
Muraclean:
Muraclean is suitable for all types of protective finishes on our panels. It's recognized as the best deep cleaning solution in its category. Try it on your glass, fixtures, etc., to effectively remove stubborn residues.
Matte finish is as easy to maintain as glossy finish. For regular cleaning, if you don't have our dedicated products, we recommend using mild, solvent-free, pH-neutral or very low pH cleaners. The use of products containing bleach is strictly prohibited.
Murashine:
Murashine is a light cleaner formulated with a beading agent specially designed for our panels. This beading agent protects the finish of your panels, providing slight protection against abrasion.
Try it on your glass, fixtures, etc. You'll be impressed by its effectiveness on many surfaces.
You can purchase Muraclean and Murashine from our partner distributors and on our "Online boutique".
- 12
Like many surfaces protected by a sealant, our Muraluxe panels may exhibit slight imperfections visible in the protective sealant.
How is this possible?
Our Muraluxe panels go through several manufacturing steps.
The first step involves printing the chosen image. During this phase, the panel is meticulously cleaned and dusted. However, despite our efforts to maintain a controlled production environment, it's impossible to completely eliminate certain dust particles that may settle between the panel and the digital print during the printing process.
The second step involves the application of the protective sealant. When the sealant is applied, some of these particles may become trapped as small dots. Although present, these dots do not affect the strength or durability of the product in any way.
We always strive to eliminate and polish these small imperfections as much as possible. However, once polished, these imperfections underneath the print may appear as small white dots, a common phenomenon on many objects treated similarly.
It's important to note that we do not apply any plastic or vinyl film to our panels. Our manufacturing process is entirely based on 100% printing.
- 13
